Terms of Use
doclinc Terms of Use
Last updated: January 22, 2026
These Terms of Use (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“Customer”, “you”), and 9421-4921 Québec inc., doing business as doclinc technologies (“doclinc”, “we”, “us”, “our”), governing your access to and use of the doclinc Services, including doclinc for Outlook.
doclinc is registered in Canada.
Registered office:
2624-800 rue du Square-Victoria
Montreal (Quebec) H3C 0B4
Canada
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY.
1. Services
1.1 Provision
These Terms govern access to and use of the Services and associated Software ordered through an Order Form.
1.2 Modifications
doclinc may modify or update the Services. If a modification materially reduces core functionality, doclinc will notify Customer. Customer may terminate within thirty (30) days of such notice.
This provision does not apply to Beta Services.
1.3 Software
(a) License Grant
doclinc grants Customer a limited, non-exclusive, non-transferable license to use the Software solely in connection with the Services.
(b) Open Source Components
Open-source components are governed by their respective licenses.
1.4 Service-Specific Terms
Certain features may be governed by additional Service-Specific Terms.
1.5 doclinc Rights
doclinc may monitor, suspend, restrict, or remove access to the Services or Customer Data where reasonably necessary for:
• Security
• Compliance
• Service integrity
1.6 Third-Party Services
doclinc is not responsible for third-party services.
2. Intellectual Property Rights
2.1 Reservation of Rights
doclinc retains all rights, title, and interest in the Services, Software, and Materials.
No ownership rights are transferred.
2.2 Limited Permission
Customer grants doclinc rights necessary to deliver the Services.
3. Customer Obligations
Customer agrees to:
• Maintain accurate account information
• Protect authentication credentials
• Prevent unauthorized access
• Use Services lawfully
3.1 Authentication Credentials
Customer is responsible for safeguarding credentials.
3.2 Unauthorized Use
Customer must notify: support@doclinc.io
3.3 Restrictions
Customer shall not resell, reverse engineer, or misuse the Services.
3.4 Acceptable Use
Customer warrants lawful use of Customer Data.
4. Data
4.1 Processing of Customer Data
doclinc processes Customer Data solely:
• To provide the Services
• To ensure security
• To comply with legal obligations
4.2 Backup & Retention
Customer remains responsible for backup and legal retention obligations.
doclinc is not liable for Customer Data loss.
4.3 Aggregated / Anonymized Data
doclinc may generate anonymized and aggregated data for analytics, security, and product improvement.
4.4 Compliance
Customer is responsible for compliance with applicable data protection laws.
4.5 Data Transfers
Customer Data may be processed outside Customer’s jurisdiction subject to safeguards.
5. Feedback
Customer assigns doclinc rights to Feedback.
6. Fees & Payment
6.1 Fees
Customer agrees to pay all applicable Fees as specified in the Order Form.
Unless otherwise stated:
• Fees are non-refundable
• Except where required by law
6.2 Billing & Payment Processing
Customer authorizes doclinc (or its payment processor, including Stripe) to charge the selected payment method for:
• Subscription Fees
• Renewals
• Additional Services
• Applicable taxes
Customer is responsible for maintaining valid billing information.
6.3 Taxes
Fees exclude applicable taxes. Customer is responsible unless exemption applies.
6.5 Auto-Renewal & Trials
If Customer provides a payment method for recurring charges, the subscription will automatically renew at the end of each billing cycle unless cancelled prior to the renewal date.
For subscriptions initiated through a trial or freemium period:
• Charges may apply automatically at the end of the trial
• Unless cancelled before expiration
Where billing is processed through Stripe, renewals and transactions may be handled via Stripe.
Customer may disable auto-renewal by:
• Cancelling via “Manage Subscription”, or
• Contacting support@doclinc.io
Cancellation stops future renewals but does not affect charges already incurred.
Renewal charges are based on doclinc’s then-current pricing.
7. Subscription Term
Subscriptions renew automatically unless terminated.
8. Termination
8.1 Termination by Customer
Customer may terminate the Services by:
• Providing written notice to support@doclinc.io, or
• Cancelling via the Customer administration interface (“Manage Subscription”), where available
Where subscriptions are managed through Stripe, cancellation may be completed via the Stripe billing portal.
Unless otherwise specified:
• Termination takes effect at the end of the billing period
• Fees paid are non-refundable
• Except where required by law
8.2 Termination by doclinc
doclinc may suspend or terminate Services for breach, non-payment, or legal obligation.
8.3 Effect of Termination
Upon termination:
• Access rights cease
• Data retrieval may be limited
• Data may be deleted per policy
9. Representations & Warranties
Customer warrants lawful use.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS”.
11. Limitation of Liability
doclinc’s aggregate liability shall not exceed the Fees paid by Customer during the twelve (12) months preceding the event giving rise to the claim.
12. Indemnification
Customer indemnifies doclinc.
13. Governing Law
These Terms are governed by the laws of Quebec, Canada.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Montreal, Quebec.
14. Privacy
https://doclinc.io/privacy-policy
15. Disputes
Informal resolution first. No class actions where enforceable.
16. Miscellaneous
16.1 Changes
Updated Terms:
https://doclinc.io/terms-of-use
16.2 Assignment
Customer may not assign without consent.
16.3 Notices
contractnotices@doclinc.io
Mailing address:
doclinc technologies Inc.
2624-800 rue du Square-Victoria
Montreal (Quebec) H3C 0B4
Canada
16.4 Force Majeure
Neither party liable for events beyond reasonable control.
16.5 Severability
Invalid provisions do not affect remaining Terms.
16.6 Independent Contractors
No partnership or agency relationship created.
17. Definitions
“Administrator” means an End User designated to administer the Services.
“Customer Data” means all data uploaded or transmitted via the Services.
“End User” means an individual authorized to use the Services.
“Fees” means amounts payable under an Order Form.
“Order Form” means ordering document or subscription interface.
“Services” means doclinc products, platforms, Software, and Materials.
“Software” means doclinc-provided applications or code.
“Sub-processor” means third party processing Customer Data on doclinc’s behalf.
Last updated: January 22, 2026
These Terms of Use (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“Customer”, “you”), and 9421-4921 Québec inc., doing business as doclinc technologies (“doclinc”, “we”, “us”, “our”), governing your access to and use of the doclinc Services, including doclinc for Outlook.
doclinc is registered in Canada.
Registered office:
2624-800 rue du Square-Victoria
Montreal (Quebec) H3C 0B4
Canada
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY.
1. Services
1.1 Provision
These Terms govern access to and use of the Services and associated Software ordered through an Order Form.
1.2 Modifications
doclinc may modify or update the Services. If a modification materially reduces core functionality, doclinc will notify Customer. Customer may terminate within thirty (30) days of such notice.
This provision does not apply to Beta Services.
1.3 Software
(a) License Grant
doclinc grants Customer a limited, non-exclusive, non-transferable license to use the Software solely in connection with the Services.
(b) Open Source Components
Open-source components are governed by their respective licenses.
1.4 Service-Specific Terms
Certain features may be governed by additional Service-Specific Terms.
1.5 doclinc Rights
doclinc may monitor, suspend, restrict, or remove access to the Services or Customer Data where reasonably necessary for:
• Security
• Compliance
• Service integrity
1.6 Third-Party Services
doclinc is not responsible for third-party services.
2. Intellectual Property Rights
2.1 Reservation of Rights
doclinc retains all rights, title, and interest in the Services, Software, and Materials.
No ownership rights are transferred.
2.2 Limited Permission
Customer grants doclinc rights necessary to deliver the Services.
3. Customer Obligations
Customer agrees to:
• Maintain accurate account information
• Protect authentication credentials
• Prevent unauthorized access
• Use Services lawfully
3.1 Authentication Credentials
Customer is responsible for safeguarding credentials.
3.2 Unauthorized Use
Customer must notify: support@doclinc.io
3.3 Restrictions
Customer shall not resell, reverse engineer, or misuse the Services.
3.4 Acceptable Use
Customer warrants lawful use of Customer Data.
4. Data
4.1 Processing of Customer Data
doclinc processes Customer Data solely:
• To provide the Services
• To ensure security
• To comply with legal obligations
4.2 Backup & Retention
Customer remains responsible for backup and legal retention obligations.
doclinc is not liable for Customer Data loss.
4.3 Aggregated / Anonymized Data
doclinc may generate anonymized and aggregated data for analytics, security, and product improvement.
4.4 Compliance
Customer is responsible for compliance with applicable data protection laws.
4.5 Data Transfers
Customer Data may be processed outside Customer’s jurisdiction subject to safeguards.
5. Feedback
Customer assigns doclinc rights to Feedback.
6. Fees & Payment
6.1 Fees
Customer agrees to pay all applicable Fees as specified in the Order Form.
Unless otherwise stated:
• Fees are non-refundable
• Except where required by law
6.2 Billing & Payment Processing
Customer authorizes doclinc (or its payment processor, including Stripe) to charge the selected payment method for:
• Subscription Fees
• Renewals
• Additional Services
• Applicable taxes
Customer is responsible for maintaining valid billing information.
6.3 Taxes
Fees exclude applicable taxes. Customer is responsible unless exemption applies.
6.5 Auto-Renewal & Trials
If Customer provides a payment method for recurring charges, the subscription will automatically renew at the end of each billing cycle unless cancelled prior to the renewal date.
For subscriptions initiated through a trial or freemium period:
• Charges may apply automatically at the end of the trial
• Unless cancelled before expiration
Where billing is processed through Stripe, renewals and transactions may be handled via Stripe.
Customer may disable auto-renewal by:
• Cancelling via “Manage Subscription”, or
• Contacting support@doclinc.io
Cancellation stops future renewals but does not affect charges already incurred.
Renewal charges are based on doclinc’s then-current pricing.
7. Subscription Term
Subscriptions renew automatically unless terminated.
8. Termination
8.1 Termination by Customer
Customer may terminate the Services by:
• Providing written notice to support@doclinc.io, or
• Cancelling via the Customer administration interface (“Manage Subscription”), where available
Where subscriptions are managed through Stripe, cancellation may be completed via the Stripe billing portal.
Unless otherwise specified:
• Termination takes effect at the end of the billing period
• Fees paid are non-refundable
• Except where required by law
8.2 Termination by doclinc
doclinc may suspend or terminate Services for breach, non-payment, or legal obligation.
8.3 Effect of Termination
Upon termination:
• Access rights cease
• Data retrieval may be limited
• Data may be deleted per policy
9. Representations & Warranties
Customer warrants lawful use.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS”.
11. Limitation of Liability
doclinc’s aggregate liability shall not exceed the Fees paid by Customer during the twelve (12) months preceding the event giving rise to the claim.
12. Indemnification
Customer indemnifies doclinc.
13. Governing Law
These Terms are governed by the laws of Quebec, Canada.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Montreal, Quebec.
14. Privacy
https://doclinc.io/privacy-policy
15. Disputes
Informal resolution first. No class actions where enforceable.
16. Miscellaneous
16.1 Changes
Updated Terms:
https://doclinc.io/terms-of-use
16.2 Assignment
Customer may not assign without consent.
16.3 Notices
contractnotices@doclinc.io
Mailing address:
doclinc technologies Inc.
2624-800 rue du Square-Victoria
Montreal (Quebec) H3C 0B4
Canada
16.4 Force Majeure
Neither party liable for events beyond reasonable control.
16.5 Severability
Invalid provisions do not affect remaining Terms.
16.6 Independent Contractors
No partnership or agency relationship created.
17. Definitions
“Administrator” means an End User designated to administer the Services.
“Customer Data” means all data uploaded or transmitted via the Services.
“End User” means an individual authorized to use the Services.
“Fees” means amounts payable under an Order Form.
“Order Form” means ordering document or subscription interface.
“Services” means doclinc products, platforms, Software, and Materials.
“Software” means doclinc-provided applications or code.
“Sub-processor” means third party processing Customer Data on doclinc’s behalf.
