Send patient documents securely without a portal
Results, reports, forms, correspondence — clinics send patients sensitive health information every day. Plain email exposes it; a patient portal means another account most patients never set up. doclinc delivers patient documents through an encrypted link with recipient authentication — and no account to create.
The patient verifies their identity with a one-time SMS code (or voice call, or a secret question) and opens the document — nothing to install. You keep a full audit trail and Canadian data residency, built for Quebec's Law 25 and its higher bar for sensitive health information.
The reality in a clinic
- Health information is sensitive. Law 25 sets a higher protection bar for it.
- Patients rarely enrol in a portal — and won't, just to read one result.
- Plain-email attachments are easy to misdeliver and impossible to recall.
- Front-desk staff need something simple — not an IT project.
- You need proof a document was actually delivered and opened.
What doclinc gives clinics
- Deliver to any patient. No account, no portal enrolment — just an authenticated link.
- Recipient authentication. SMS code, voice call or secret question before the document opens.
- Built for sensitive data. Encryption and Canadian hosting (AWS ca-central-1).
- Full audit trail. Proof of who accessed what, and when.
- Simple for staff. Send from Outlook — nothing new to learn.
- Built for Law 25, PIPEDA and GDPR.
Ways to send a patient document
| Patient portal | Plain email | doclinc | |
|---|---|---|---|
| Reaches patients without an account | No — must enrol | Yes | Yes |
| Recipient authentication | Account login | None | SMS, voice or secret question — no account |
| Proof of delivery / audit | Limited | None | Full audit trail |
| Data residency | Varies | Varies | Canada (AWS ca-central-1) |
| Effort for the patient | High (enrolment) | Low | Low — nothing to install |
A practical comparison of common patient-document delivery methods.
What you can send
The same secure channel handles everything a clinic sends a patient: results and reports, consent and intake forms, referrals and correspondence, and invoices and statements — each delivered with authentication and a record of receipt.
Frequently asked questions
Is it compliant with Law 25 to email patient documents?
Health information is sensitive, and a plain-email attachment exposes it. doclinc delivers each document through an encrypted, authenticated link with a full audit trail — aligned with the higher protection bar Law 25 sets for sensitive personal information.
Do patients need to create an account?
No. The patient verifies their identity with a one-time SMS code, a voice call or a secret question, then opens the document — no portal, no password.
Is the data hosted in Canada?
Yes, on AWS infrastructure (ca-central-1), within Canadian data residency.
Is it simple for front-desk staff?
Yes. Documents go out from Outlook, in the workflow your team already uses — nothing new to learn.
Deliver patient documents the secure way
Authenticated, hosted in Canada, simple for staff — right from Outlook.
